By contracting with a partner which is focused on providing timely, accurate and cost effective solutions, we can focus our energies on what we see as our competitive advantage, which is asset management, leasing and financing…this enables us to focus our resources and energies, where we create value.
What we've seen is faster turnaround on our new leases and renewals getting them into the system faster with a better quality. The jobs of my lease administration team are now more of an analytical position as opposed to a data entry position, which then enhances their value for Urban Edge.
REmaap platform is very configurable and adaptive to our internal processes and culture. But more importantly, I think we found a partner in NTrust that not only delivered solutions, but could grow with us as we wanted to expand that platform and tailor it up.
We had a specific goal to reduce overhead costs in order to better align with revenue, the client - that we were projecting throughout the downturn and coming out of the downturn.